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Disclaimer Policy

• Every effort is made to keep the website up and running smoothly. However, dorabyphoenix.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
• We try our best to take photos of products under natural light since we want the actual products to look similar to what you have seen on the website/page. However, there are times, when a camera or a computer monitor or a device can’t match the perspective of an eye.  Differences in display outputs might also be evident due to lighting, digital photography, color settings and capabilities of your computer monitors or mobile screens. Hence, slight discrepancies are unavoidable. We firmly believe that all customers who order online are aware of this genuine challenge and thus to avoid any misunderstanding or discrepancies, we would request you to consider that before you place your orders.
• Since most of our products are hand-woven, there might be slight irregularities and unevenness in the weave, pattern or selvedge of a saree. These imperfections are not actually defects, but a testimony of human involvement in the process and are the reason that makes each piece unique. Also, characteristic imperfections associated with Hand-block printing may be observed in certain sarees, and colors may fade or bleed on certain sarees, due to the traditional dyeing and printing process employed. We would request you to consider that before you place your orders.
• Wash care: Dry wash